What our Learners Say:

“Great, easy to understand and follow with a knowledgeable trainer”

“The best first aid course I’ve done, really helpful and tutor extremely good”

“Brilliant course and an excellent trainer”

“I was quiet nervous but the atmosphere was relaxed”

“Enjoyable course, it was made very interesting”

“I thought it was a good course that wasn’t boring!”

“Great enthusiasm from teacher”

“Thoroughly enjoyed this course. Thank you”

“It was a brilliant course I learnt things I didn’t know I could”

“Was made fun and interesting”

What our Clients say:

“Richard is a natural coach, whether in a direct line management capacity or on a professional independent basis. I’ve had the pleasure of working for him, and I now engage him to guide me through my chosen career as my personal career coach. His style is naturally relaxed, his thoughts suitably provoking, and the flexibility he offers in our way of working is first class.”



“From the outset Fiona spent time with me getting a feel for the style of our operation and nature of our staff in order to deliver training that suited us, rather than an “off the peg” training experience. The flexibility in Bowthornes approach as a service provider has meant that last minute changes have been accommodated without question, courses have been postponed from time to time due to the nature of our business and this was understood.

With a wealth of knowledge and experience in our industry, Fiona’s training style is warm, approachable and supportive. Feedback from our staff following training has always been positive and she has managed to get even the most reluctant learners on board, by providing extra support and an element of fun in her training, she genuinely seems to want to see others succeed.”

Stapleford Park

“If you’ve jumped off a cliff and are trying to figure out how to fly before you hit the ground you should give Richard Horne a call.”

Mike Oxley  –  Adverti.se

“We have used Bowthornes for almost two years to deliver Food Safety Training and more recently cookery to our learners.  The feedback from the learners is excellent they all enjoy the courses which are delivered in a professional but accessible and fun way.”

Wendy Stevenson, Cambridgeshire Partnership Learning Trust


“Fiona Horne’s training style is approachable, warm and welcoming, it would be impossible not to learn from Fiona as an individual and this coupled with the first class standard of courses available from Bowthornes you cannot fail to succeed. Fiona is inspirational and motivational, what more could you ask from a trainer?  Fiona provides a common sense attitude towards her delivery of courses which takes the fear and apprehension out of learning.  I highly recommend Fiona not only as an exceptional trainer but also as a highly effective speaker.”

Amanda Carlin, MD amandacarlin.co.uk Business Services

“Richard delivered a very effective presentation. His information was clear, concise and perfectly pitched for the audience. It is invaluable to revisit your key USP’s at all times and Richard reminded us of this.”

B. Victoria Britton – PennLine

“During the past year Fiona has provided Nutritional training for the Chefs, Managers, Matrons and Catering staff here at Oundle School. Fiona worked closely with me to provide bespoke courses that were specific to our large Independent School Catering Operation. I am pleased that all the staff involved achieved their certificates and Fiona’s interesting and approachable training style ensured that the staff enjoyed their learning experience.”

Jayne Bryers, Catering Operations Manager, Oundle School

“I’ve known Richard for a while. He’s been a customer, a supplier and a friend. He recently presented at one of the bpma’s regional events, to great acclaim from members. He has extensive experience in sales, marketing and general management. I have no hesitation in recommending him to you.”

Gordon Glenister – BPMA

“All of our staff who have trained with Fiona, were unanimous in praise of her teaching skills. I was delighted that all achieved their qualification and we look forward to further training opportunities with her. The training we have received has furthered the range of skills necessary to run Octavia Hill’s Birthplace House.”

Peter Clayton M.B.E. Chairman of the Octavia Hill Birthplace Trust.

‘Risk assessments’ and ‘fun and interesting’ in the same sentence? Yes, its true- thanks to Fiona Horne! Fiona gave clear and friendly advice on how to undertake risk assessments and how to be aware of the risks to ourselves and our employees. The session was broken up with activities and a presentation, and it was actually really fun! Everyone found it informative, and we all went away with a better understanding of how to put good health and safety advice into practice. Thank you!

Karen Harvey, Fenland WiRE Network Leader