Personal Development Training

Following client requests we have designed a range of courses that develop the skills of those who are new to the team or to team leadership. Using the framework that was developed for each course we work closely with clients to ensure that the courses are appropriate and relevant to their culture and organisation and can provide support to each participant following the course if required.

Available courses:

Highfield Level 2 Customer Service – 1 day

Introduction to Team Leadership – 2 days

Performance Management – 2 days

Appraisal Skills – 1 day

Dealing with Customer Complaints – 1 Day

Interview Skills – 2 Days

Time Management – 1 Day

Presentation Skills – 1 Day